User Agreement & Policies

Welcome to CauseMama.com, the fundraising website and online service of Cause Mama. This Agreement governs your use of the site and the service that it provides. Cause Mama permits customers that have an appropriate relationship either with: (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups (collectively, "Institutions"); (ii) corporations and small businesses; (iii) elementary and secondary schools; (iv) non-profit organizations and charities; or (v) other organizations to design and purchase custom merchandise properly describing that relationship. Additionally, it also permits people within those organizations to sell buttons and magnets to individuals in order to fund raise and make money. By using CauseMama.com and it's services, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.

We reserve the right to amend this Agreement at any time and without notice. If we do this, we will post the amended Agreement on this page and indicate at the top of the page the date the Agreement was last revised. Your continued use of the Service after any such changes constitutes your acceptance of the new Agreement. If you do not agree to any of this Agreement or any changes to this Agreement, do not use or access (or continue to access) the Service or discontinue immediately any use of the Service.

Intellectual Property Rights and Third Parties

CauseMama.com is the owner of the Cause Mama trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by CauseMama.com from institutions and other third parties (the "Licensed Marks"). By using the CauseMama.com site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties.

CauseMama.com is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the CauseMama.com Site (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by CauseMama.com.

Products created using images available on the site should not be resold commercially. In the event that you wish to resell such products, you agree to contact CauseMama.com and verify the legality of reselling such products prior to doing so. Designs created using the text tools and images available through the site are in no way the exclusive property of the customers who assemble such designs. CauseMama.com retains the right to display such designs or offer them (or variations of such designs) to other customers.

Additionally, CauseMama.com has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for CauseMama.com production.

By way of example, and not limitation, your promise means you will not use the Service:

To engage in, or encourage, promote, facilitate or instruct others to engage in, activities which are fraudulent, illegal or, in our judgment and discretion, result in:
1. Infringing or violating others’ Intellectual Property Rights and/or privacy rights or wrongfully disclosing or using confidential information
2. Promoting terrorism, abuse, libel, hate, personal injury, property damage, violence, racial intolerance or financial exploitation
3. Causing risk of or actual personal injury or tangible or intangible property damage
4. Defaming an individual or entity
5. A betting, wagering, lottery, raffle, sweepstakes, pyramid, Ponzi or similar scheme or game or contest of chance

As a condition of your use of the Service as a User or Member, you promise to:

Use the Service in compliance with all laws, regulations, ordinances, directives, court orders and this Agreement local and applicable to your use of the Website and Services. Use the Service so as not to damage, disable, overburden or impair the Service, our networks or systems or not to interfere with any others’ legal rights or use or enjoyment of the Service.

Ensure you own or have a legal right to use the Member Content with the Service and do not otherwise infringe the Intellectual Property Rights of others. “Member Content” means the content you use to create and manage a campaign, Post or comment on or contribute to a campaign. “Intellectual Property Rights” mean all worldwide rights in patents, trademarks, service marks, copyrights, trade secrets, publicity, goodwill and all other intellectual property rights as may now exist or hereafter come into existence, and all derivatives, applications therefore and registrations, renewals and extensions thereof.

Registration and Membership

The Services or Cause Mama Site may require registration. Should a User choose to register for such Services, User agrees to provide accurate and current information as required by the relevant registration process, and to promptly update such information as necessary to ensure that it is kept accurate and complete. Further, User agrees to notify Cause Mama of any unauthorized use of User’s password or account. The Sites are intended for use by individuals 18 years of age or older. If you are under 18, you may use the Site only with involvement of a parent or guardian who agrees to be bound by these Terms of Use.

It is easy to become a Member by following the steps on our website, www.CauseMama.com. Accurate and complete information is required when creating your account and setting up and managing your Member Profile. Use your Settings to control your Member Profile.

You will be providing Cause Mama with your email address when you become a Member. By doing so, you consent to our using the email address to send you any notices required by law, in lieu of communication by postal mail, along with other messages, including changes to features of the Service, special offers and marketing, sales and promotional materials.Once you become a Member, you are solely responsible for the activity that occurs on your account and for keeping your account password secure. You must notify Causemama.com immediately of any breach of security or unauthorized use of your account. You alone are liable and responsible for all losses or damages caused by any unauthorized use of your account regardless of the reason or cause of the loss or damage – and not Causemama.com

You agree that we are only acting as a passive conduit for your online distribution and publication of your Member Content without any obligation to monitor Member Content or disputes between Users or Donors. You are responsible for protecting yourself from Member Content which is offensive or harmful.

Notwithstanding the foregoing, you acknowledge and agree that Cause Mama may, but is not obligated, in its sole discretion and judgment, to: verify your use at any time as a User or Member permanently or temporarily terminate, suspend, or otherwise refuse to permit your access to or use of the Service or your account(s) or to remove any Member Content, Posts or other content or block any individual or entity for any reason (or no reason at all) delay or withhold the payment of or reverse or refund any Contributions or other amounts.

Indemnification

You agree to defend, indemnify and hold harmless Cause Mama employees, from and against any and all claims and expenses, including attorneys’ fees, costs, and disbursements, arising out of your use of the Web site, including but not limited to, out of your violation of any representation or warranty contained in these Terms and Conditions. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim, and you shall be liable for the damages as though we had proceeded with a trial.

Payment Policy

Cause Mama accepts online payment via credit card and debit card. All payments sent electronically are securely transmitted via STRIPE, an internationally-recognized third party payment processor. Therefore, CauseMama.com does not under any circumstance store or collect the credit card numbers of contributors. The email address of each contributor is used soley for the issuance of a purchase receipt.

Fees and Verification

Contributions will be mailed a check to each campaigns designated recipient less our fee listted on our website. Fees may be adjusted at any time as Cause Mama decides in its sole judgment and discretion. Fees are nonrefundable.

Processor fees and other fees and charges may apply and/or be deducted from Contributions. Contributions are transferred based on the funding and payment you have selected unless being held to complete our verification process or being refunded as we deem appropriate in our sole discretion.

You are responsible to report properly, and timely pay, for all applicable taxes for all Contributions. We may verify your and the Beneficiary’s identity, the use of the Contributions and the Campaign timeline before Contributions are deposited in your Campaign Account. You agree to participate in our verification process which may involve an interview and/or document review. Verification may result in a delay of Contributions being transferred or reversal and refund as Cause Mama determines in its sole discretion and judgment.

Discrepancies in or false or misleading statements or misrepresentations as to the Campaign,Beneficiary or uses of Contributions may result in Contributions being refunded and/or accounts being suspended or reversed. If Contributions have been disbursed to you or the Beneficiary, you and the Beneficiary will ensure that all Contributions are refunded promptly to all Contributors without deduction for any fees paid or payable by you.

Shipment/Delivery Times

CauseMama.com’s orders are generally shipped within 10-15 business days after the campaign close date, anywhere within the United States. We currently do not offer international shipping or rush shipping. Delivery times may vary during the holiday seasons.

Returns Policy

CauseMama.com strives to ensure that all orders are filled accurately and on time. CauseMama.com does not for any reason offer refunds nor do we accept returns but customer satisfaction is our top priority. So if your item is defective, missing or has been damaged during shipping, we’d like to send you a replacement item, please contact us within 30 days at help@causemama.com. Cause Mama decides upon the merits of each replacement request upon its sole judgment and discretion.